Delivery & Shipping
Delivery area
We deliver to <strong>Germany</strong> as well as to the following EU countries: Austria, Belgium, Croatia, Czechia, Denmark, Estonia, France, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia.
Not every item can be delivered to every country. In the shop, you will only see items that we can ship to your selected country – you can change the country anytime at the top of the page.
Islands: We cannot deliver to German and foreign islands (for example Heligoland, Corsica, Sicily, Sardinia, Bornholm, the Wadden Islands, Croatian islands as well as Saaremaa and Hiiumaa) or to the French overseas territories. Affected postal codes will be rejected at checkout.
Shipping costs
Germany: under €70.00 order value €5.90, free shipping above.
Other EU countries: €14.90 flat rate, free shipping from €199.00 order value.
All prices are final prices. For deliveries to other EU countries, the VAT of the destination country is included (Croatia: 25 %); the displayed gross price remains the same in all countries.
Delivery time
Currently, about 3 working days processing time and approximately 5 working days total delivery time apply for Germany. Transport to other EU countries usually takes two to three working days longer. The exact delivery time of the item is shown in the shop.
Tracking
As soon as your order has been shipped, you will receive an email with tracking information, provided the shipping service supports this.
Freight delivery
Bulky goods are delivered by freight. You will be contacted by phone or email before delivery to arrange a delivery date.